Refund policy

Seasonwell Home Returns & Refunds (TEST placeholder)

We want your warmer to feel right at home. If it doesn’t, here’s how returns work:

• Window: 30-day returns from delivery date (placeholder policy).
• Condition: Item must be unused, in original packaging, with all accessories included.
• Buyer-paid return shipping: Unless the item is defective or we shipped the wrong product, the buyer covers return shipping.
• Refunds: After we receive and inspect the return, refunds go back to the original payment method. Shipping fees are non-refundable unless we made an error.
• Defective items: Contact Seasonwell Home support first — we’ll help with a replacement or prepaid return label when applicable.

Start a return: email seasonwellhome.shop@gmail.com (inbox being created) with your order number.